"We aren’t afraid to scrub by hand or go the extra mile for our customers," promises Ken Neel, co-owner of The Maids in Brentwood and Franklin as a residential cleaning company specializing in cleaning for health.
Underpinnings of this business are quality control and customer service.
"We're all an extended family, and we thank customers for their trust in having us clean their homes," he says.
Ken and his wife, Heidi, started The Maids for the Nashville region in 2006. They employ 16 team members, and many of the maids have worked for the business for 3 to 13 years.
The Maids employs professionally uniformed and trained four-member cleaning teams who arrive at customers’ homes in signature yellow cars emblazoned with The Maids logo. "The Maids’ exclusive team approach provides the most efficient, comprehensive house cleaning in the industry. Each team has a supervisor who ensures they meet The Maids’ high standards of quality and excellence," says Heidi. "As added peace of mind, each team member goes through an extensive background check and drug screening."
Regarding COVID-19 safety precautions taken by the cleaning teams, Ken says the crews wear masked shoes and gloves. He adds they wipe down all equipment after each cleaning. "There's still a demand for our services because our cleaning protocols and equipment kill flu virus and COVID germs."
"Next year, we hope every small business can get back to pre-COVID sales so they can recover and move on," says Ken.
The Maids team is bonded and insured; all services are backed by a 100 percent satisfaction guarantee. This team serves residents of Brentwood, Franklin, Gallatin, Goodlettsville, Hendersonville and Nashville. Customers indicate The Maids' teams are on time, they text a week prior to confirm appointments and they call or text when on their way.
615.448.6047
The Maids in Brentwood and Franklin uses environmentally friendly, effective cleaning methods and patented HEPA-filtration vacuums that overpower germs. Their 22-Step Healthy Touch Deep Cleaning System eliminates up to 99% of all dust, allergens, bacteria, pet dander, pollen and pollutants. Customers rave about their consistency, communication and overall good work.
