“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them, preferably in unexpected and helpful ways,” is the self-proclaimed core belief of a married couple and Realtor team, The Polzel Group of Benchmark Realty, LLC.
Amanda and Jeremy Polzel indicate they focus on hard work, comprehensive solutions and their true passions within their real estate business. “To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity,” Amanda says.
She admits her intense interest in real estate led her headfirst into the industry about six years ago. "We specialize in all facets of the business, whether it be navigating the way for first-time home buyers, establishing a new home for the growing family, or providing help in the luxury market."
Coming from the world of high-end residential architecture, Jeremy says he offers a unique take on each individual property. "We're there every step of the way helping our clients with all of their real estate needs. We want our clients to have a fun, easy and stress-free experience, whether buying or selling a home," he says.
Jeremy and Amanda work with buyers, sellers and investors throughout the Greater Nashville area.
He says they guide clients step-by-step. "We're also here to make sure you get the most out of your home so that you can start making new memories in your new home. We take pride in our ability to market your property to the right audience so that your home sells quickly and for top dollar."
For selling properties, Jeremy says they execute strategic home prices, creative advertising and top-notch negotiation tactics, bolstered by weekly communication with clients.
Regarding buying properties, Amanda says they serve as clients' trusted advisors throughout the entire process. "This frees clients to focus on the one thing that nobody but they can do — pick the house that feels right. We’re here to do everything else."
"What makes this so gratifying is to be a part of something so personal for our clients," Jeremy assures.
"God has given us a life that far out does anything we could have imagined for ourselves. I love people and meeting new people. I think that each individual is brought into our lives with a purpose, it may be for a brief moment or maybe a lifetime. Either way they are there for a reason," reflects Amanda.
The holidays are now underway, and with it, the real estate world typically welcomes brief moments of respite. The Polzels share that they use this seasonal slowdown to press the reset button and be more intentional in their relationship with each other, their daughters, family and friends. They also celebrate the spirit of giving by taking part in the Salvation Army’s Angel Tree program to supply children in need with Christmas gifts. Amanda and Jeremy say they value the importance of teaching their children the power of giving and thinking of others, especially at Christmas time.
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