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Rachel Keller: Thriving Business Owner

Who Transitioned her Career from Politics to Professional High-End Services

Q. What inspired you to start your business?

A. With over 25 years of experience catering to high-net-worth individuals, I saw an opportunity to create a luxury wine storage facility that goes beyond basic storage—one that offers a white-glove experience, personalized service, and a true sense of connection for wine collectors. That vision led to the launch of Carl’s Wine Vault in early 2020.

Q. Did you always see yourself as an entrepreneur / business owner?

A. Not at first! My career started in the political sector, where I developed skills in high-end service and logistics. Over time, I realized I had a strong entrepreneurial drive and a passion for creating tailored experiences for clients. The transition to business ownership felt like a natural progression.

Q. What was the biggest turning point in your career?

A. The moment I decided to leave politics and fully commit to building a business centered around something I love—fine wine and exceptional service—was a defining shift. It was a leap of faith, but one that aligned perfectly with my skills and interests.

Q. What challenges have you faced and overcome as a female entrepreneur?                     

A. Breaking into a male-dominated industry like wine and storage required resilience. I overcame this by proving my expertise, surrounding myself with a strong team, and staying laser-focused on offering a level of service that sets us apart.

Q. What makes your brand or business unique in the market?

A. Unlike traditional storage facilities, we provide a sophisticated, full-service experience. From climate-controlled storage to white-glove transport and inventory management, we offer a level of care that serious collectors and businesses can’t find elsewhere. Focusing on personalized service rather than just storage, and understanding each client’s collection and needs, we’ve been able to build strong, long-term relationships that drive business growth.

Q. How do you balance entrepreneurship with personal life?

A. It’s all about surrounding yourself with a reliable team. I’ve learned that delegation is key—when you trust the people around you, you can step away when needed without everything falling apart.

Q. How do you handle stress and burnout?

A. By making time for things that bring me joy—whether it’s the beach, a good glass of wine, or quality time with loved ones. Also, knowing when to say no and set boundaries has been a game-changer.

Q. What role does mentorship or networking play in your success?

A. Learning from others—whether they are industry veterans or fellow entrepreneurs—has provided invaluable insights. Building relationships has opened doors I never expected.

Q. What advice would you give to aspiring female entrepreneurs?

A. Trust yourself. You don’t have to have all the answers right away, but if you stay committed to your vision and surround yourself with the right people, you’ll find success.

Best advice you've received?  "Surround yourself with people who make you better, both personally and professionally. And, of course, always call your mom."

Businesses featured in this article