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Raising the Future

Primrose School of Cool Springs and Primrose School of East Franklin Support Working Parents with Heart

Article by Rebecca Frizzell

Photography by Provided

Originally published in Franklin Lifestyle

In the heart of Cool Springs, one early childhood school is helping families do more than manage the chaos of daily life. It’s giving them space to grow, connect, and thrive.

At Primrose School of Cool Springs and Primrose School of East Franklin, supporting working parents goes beyond schedules and snacks. Franchise owner Rebecca Frizzell believes in creating a foundation not only for young children, but for the families who care for them.

“We help working parents make the most of their child care experience by offering flexible hours that meet their scheduling needs, a tuition that includes meals and snacks to take the stress out of food prep, and health and safety protocols that will give parents peace of mind while they work,” Frizzell said.

That practical support is just one piece of a much larger puzzle. From the moment families walk through the doors, Primrose works to build a culture of connection and one where children feel secure, parents feel seen, and teachers feel empowered.

“Our school fosters a sense of belongingness by creating and maintaining an environment where everyone feels included and where similarities and differences are celebrated with kindness and respect,” said Frizzell.

The school’s Balanced Learning® approach blends classroom experiences with family engagement, encouraging parents to take an active role in their child’s development. “Families are invited into the classroom to share their own customs,” Frizzell explained, “and we encourage parents to talk with their child about how their family traditions may be similar to and different from those of their classmates and teachers.”

That kind of inclusion, which spans the classroom and the living room, is at the heart of Primrose’s philosophy. For Frizzell, early education is as much about character as it is about curriculum.

“We believe that who children become is as important as what they know,” she said. “That’s why we weave character development into daily lessons that include books, songs, role-playing with the Primrose Friends and so much more.”

Through these daily interactions, children practice kindness, empathy, and responsibility which are traits that will serve them well in and out of the classroom. And while the lessons may be small, the impact is lasting.

Frizzell sees the relationship between teachers and families as a true partnership, one that adapts to each child’s individual needs and personality. “Teachers partner with parents to better understand each child’s strengths and opportunities so they can provide personalized support,” she said. “A child’s first five years are a small window, but they are really the opportunity of a lifetime.”

To help families take full advantage of that window, Primrose focuses on building a strong school-to-home connection. Communication is consistent, and tools like Molly’s Math Bag offer simple ways for parents to bring learning into everyday routines.

“Between daily communication, at-home learning activities like Molly’s Math Bag, and access to classroom resources, our parents have all the tools they need to help their child continue the fun and learning at home,” Frizzell said.

The approach resonates with local parents, who frequently describe the school as a place of warmth, professionalism, and sincere care.

“This school has been a blessing for our family,” shared parent Bethany L. “From the initial meeting they were honest, kind and understanding... Our daughter has made valuable connections with teachers, friends, and parts of our community through being at this school, and as a mother I couldn’t have asked for a better place or people to care for and educate her in Pre-K.”

Another parent, Ashley W., added: “My kids have thrived in their classes, both socially and educationally. I researched many daycares around the area and ultimately kept coming back to Primrose… I appreciate the work they do for our kids and would recommend it to others.”

As Cool Springs continues to grow, the need for thoughtful, community-centered early childhood education becomes even more important. At Primrose, Frizzell and her team remain focused on what matters most.

“We make the most of [the early years] to help children learn the skills, like curiosity, creativity, confidence and compassion that will serve them for the rest of their lives,” she said.

For families seeking a school that feels more like a community, Primrose School of Cool Springs offers something both simple and profound: a place where values grow, and where the future feels just a little more hopeful.

PrimroseSchools.com

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