“While the line may be long, you will get the attention you need to handle your package or documents,” says Lynn Pomerleau, owner of the largest UPS Store in Michigan at 6311 Haggerty Rd in West Bloomfield. Lynn and her husband pride themselves on having a friendly atmosphere while providing services ranging from shipping and packaging to Amazon returns and 24-hour mailboxes with a street address instead of a post office box.
“The new trend is businesses operating from home,” notes Lynn. At her store, customers can access computers, print, copy, or fax documents, and design and print marketing materials. Additionally, in January the store is adding a conference room for 10-12 people equipped with the latest technology for online meetings. Snacks or lunch can be catered in.
Lynn and her husband decided to open their UPS store after considering ways to diversify their investments. “Fast food did not appeal to us,” says Lynn. “The best thing about The UPS Store franchise is all the wonderful people we have met. The customers have been amazing! They are so excited to have us open in their local area and love the new design that The UPS Store has created.”
Outside of the store, Lynn and her husband of almost 30 years enjoy antique cars. “Our kids grew up going to car shows on the weekend,” she adds. Lynn also enjoys hiking, walking, and biking.
"We love the holiday season because we get a chance to give back to the community in so many ways," says Lynn. One is through the Literacy Program with Toys 4 Tots, sponsored by The UPS Store. Of course, for those of us with holiday gifts to send, Lynn might provide the best help of all!