If there’s one thing that Vincent Oliveri loves more than fixing appliances, it’s seeing the relief on his customers’ faces when they can get back to their daily lives.
Let’s face it: When an appliance breaks, our lives stop. Laundry piles up. Take-out dishes and Uber Eats replaces home-cooked meals. Water pools on the floor. And perhaps worst of all, food is at risk of spoiling.
Oliveri, owner of Elite Appliance Repair in Branchburg, takes a customer-oriented approach to getting everything back in working order.
“Before I even come out, I set up a virtual video consultation so the homeowner can show me the issue they are having with their appliance. This is a unique service that allows me to diagnose the problem virtually. Sometimes, I can even fix it without ever going out and without a charge to the homeowner,” he says. “By understanding the problem before I go onsite, I can make sure I have the correct parts. This saves clients time and the possibility that they may have to take more than one day off of work to accommodate a consultation and a repair. It’s the experience I give to the customer that drives me. I love solving problems.”
Don’t let Oliveri’s youth fool you. He has been fixing appliances for almost 20 years, starting when he was 16. “When I was a teen and looking for work, my baseball coach hired me to help him with his appliance repair company. I started learning then and also spent two years as a service technician at PC Richard & Sons and serviced a large portion of New Jersey,” he says.
After sustaining a baseball injury at college, Oliveri returned to work with his former coach at his company full time. “Soon, I was pretty much running his company,” he says. “In 2021, I decided to start my own business and have been working for myself full time since last year.”
At Elite, if your appliance breaks, Oliveri will fix it and guarantee the parts for a year.
The biggest issues he sees are squeaky dryers, ovens and microwaves that won’t heat, refrigerators and dishwashers that leak and clogged washing machines that won’t drain since homeowners do not know to change the filter. “We also see issues like mold build up on the rubber boot around front load washing machine doors,” he says.
When a job is complete, Oliveri leaves customers with advice to keep their appliance in working order. “I show them how to maintain the appliance to prevent the problem in the future,” he says. “It’s important that people do not wait to call for a repair—even if the issue is small, like a little water on the floor. Often, something that may appear insignificant can cost you hundreds of dollars in repairs if you let it go too long.”
Oliveri, who runs Elite with his wife, Kaylie, moved to the area from Denville last June. “We love the community, going into downtown Somerville and taking our dogs, Enzo and Phoebe, to the local parks,” he says. You can often find the couple dining at Masa Sushi in North Branch or Vinnie’s Pizza and Pasta in Branchburg.
“We are so happy living here,” he says. “And doing what I love.”
Learn more at EliteApplianceRepairNJ.com.
“We are so happy living here. And doing what I love.”