The Maids has been a trusted partner for families for over 18 years. Founded by siblings Kate, Jeanne, and Mark Oster—who grew up in Rosemount—the company has deep roots in the community, bringing a personal touch to home cleaning services. General Manager Nic Stevens, who joined the team three years ago, believes that small businesses like The Maids are integral to creating strong, thriving, and well-connected communities.
“We’re proud to be a small business,” Nic shares. “It means we can quickly adapt to meet our customers’ needs without the complications of bureaucracy. Every day, we get to interact with our neighbors and help them care for their homes. That’s incredibly rewarding.”
The Maids: Giving Time Back to Families
For many customers, The Maids offers more than just a clean house—it’s a way to reclaim time. “Homeownership can be overwhelming,” Nic explains. “The expenses, the maintenance, the cleaning—it can all pile up. We want to give our customers time to actually enjoy their homes, not just live in them.”
Nic shares a relatable story from his own life. “The last time our team cleaned my house, my family had a packed evening. I rushed home from work to feed my kids, then shuttled my daughter to her band concert while my son went to practice. By the time we got home, it was 9 p.m. When would we have found time to clean? Thanks to The Maids, we didn’t have to.”
This focus on providing families with breathing room is what makes The Maids a bit different from their competition. For busy households juggling work, school, and activities, having a consistent cleaning service means one less thing to worry about.
Spring Cleaning, All Year Long
While spring is often a time to tackle deep cleaning, The Maids’ approach remains consistent regardless of the season. “We follow the same thorough process no matter the time of year,” Nic says. “But spring is a great time to focus on areas like vents, filters, and high-traffic spaces that accumulate germs over the winter.”
Here are a few other tips homeowners can take to help ready your home for those spring months after being sealed up throughout the winter.
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Dust ceiling fans and light fixtures to eliminate buildup.
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Move furniture so that you can deep-clean carpets and rugs to remove winter dirt and allergens.
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Wash windows, draw open the curtains, and let in that natural light.
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Declutter spaces to help your home feel more fresh.
The Maids prioritizes creating a predictable cleaning experience, leaving homes spotless after every visit. This consistency and a focus on customer care have earned them an impressive 4.9 out of 5 rating from local reviews on Google. “These reviews come from your neighbors—people who have experienced what we do firsthand,” Nic adds.
A Commitment to Quality
With new cleaning services appearing regularly, The Maids encourages rigorous training and a customer-focused culture. “Our employees are trained not only to clean but also to interact with customers in a friendly, professional way,” Nic says. “It’s about building relationships and creating trust.”
Whether preparing your home for warmer weather or keeping it fresh throughout the year, The Maids have become a staple for families across the South Metro. They aren’t just cleaning houses—they’re giving families the opportunity to focus on what truly matters: spending time together and enjoying their homes.