With over 12 years of experience in the rug cleaning business, Mitch and Cheri McLemore are confident their customers will be extremely satisfied with the services they provide. Their son, Clayton, also works with them, so Jonquil Carpet Cleaning and Restoration and Jonquil Rug Cleaning Company are true family-owned-and-operated businesses.
“We strive for excellent customer service,” said Cheri. “We want to earn long-time customers so we spend time getting to know them.”
“I have this philosophy - that our customers are our solution, not the problem,” said Mitch.
In Smyrna since 2017, Jonquil Carpet Cleaning and Restoration provides multiple services besides in-home rug cleaning. They can handle fine oriental area rugs, do upholstery cleaning, clean tile and grout, and provide 24-hour emergency water removal. Jonquil Rug Cleaning Company occupies a 3000 square foot building in Smyrna, where heavy duty cleanings of couches and cushions, mattresses and area rugs are done.
The family also makes sure the products they use are safe for people and the environment.
“We are very conscientious about using things that have been tested and are safe. These are the ones that other reputable cleaning companies use as well,” said Mitch.
When hiring a carpet cleaning service, here is what he said is important to know:
- Are the employees certified and trained to clean carpets?
- Are they using the right products and following carpet manufactures’ guidelines when using them?
- Do they have all the necessary equipment and is it in good working order?
To find out more about Jonquil, go to http://www.jonquilcarpetcleaning.com/ and https://jonquilrugcleaning.com/.